Store Policies

Can I return my merchandise?
Customer special orders, floor samples, and “as is” merchandise cannot be returned.

Accessory items that are purchased and picked up at the store can be returned within 7 days for a full refund if returned in perfect unused condition with original sales receipt.

Reselecting stocked merchandise due to a personal decision and through no fault of Michael Alan will result an additional delivery or pick-up charge. Michael Alan must be notified within 24 hours of delivery or pick-up of any authorized return. All merchandise must be returned in its original unused condition.

All authorized refunds of payments made by credit card will be credited to the originally charged credit card account within 7 days. Refunds of payments by cash or check will be issued from Michael Alan’s accounting office within 10 days of cancellation or upon verification that the check has been cleared.


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